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Archive for the Category "Vacation Rental Owners"

Recent Testimonials - Our Service Works! Feb 16

We love feedback! Who doesn’t? And we’d like to share with you some of the most recent feedback our customers have sent us:

In our first year on Surf to Ski Retreats, we have generated over $27,000 in revenue from guests that have used your website. I think that’s pretty good. I do have to tell you that it thrills me to see how hard you push the homes you have listed onto your different marketing channels. Your website and ads look very professional.

Thank you for all you and your staff do, Michael. Looks like you have developed a great business.

Sharon
Sunriver, OR

I wanted to write to you to tell you how pleased I am with Surf to Ski Retreats. Within 3 months I have made several bookings as a result of signing on. I am so glad I decided to go with Surf to Ski Retreats and will continue to do so.

Thank you for helping me with my properties!!

Guinnevere
Honolulu, HI

I just wanted to tell you that whatever you guys are doing to get the word out about your site is working! I have had numerous hits and have had many bookings and another going out tonight. Quite honestly, I am very impressed with your site.

Thank you, thank you, thank you!!!

Becca
Mt. Hood, OR

I was really pleased to receive so many inquiries from your site so quickly since joining. I can tell that you guys do a great job with Search Engine Optimization, which is great for your subscribers and for your business. I look forward to receiving many bookings from your site in the coming months.

Thanks.

Tandra
Charleston, SC

I have to say that I am extremely pleased with your service and I know that your web site will be a hit just because of your dedication. Your sale approach was low key and without pressure, something that I like and appreciate. Your response to problems is great and reliable. And your web site is wonderful, easy to use and not cluttered with unnecessary junk.

Stuart

Kailua-Kona, HI

Send us your feedback! Use our contact page, or leave us a comment here. Good or bad, we like to hear from owners, managers and renters. We want to provide you with a great site and service!

Michael

Surf to Ski Retreats - Vacation Rentals For Every Season

New Prices & More Vacation Rentals Feb 06

RENTERS!

We now have over 17,000 vacation rentals for you to choose from and find your perfect rental! New rentals and locations are added every week. Start your search now.

OWNERS!

We’re please to announce that as of today we have a new pricing structure for owners and property managers! You get all the same great features as we have always had, but if you manage more than one vacation rental we have created special bundles and very attractive pricing for you.

See the full details on our Products page, and here is a quick synopsis:

BRONZE

  • 2 - 5 Listings
  • 1 Featured Listing
  • 1 Activity Destination
  • $99 / Listing
  • Total Savings: over $500.00

SILVER

  • 6 - 14 Listings
  • 2 Featured Listings
  • 3 Activity Destinations
  • Small Button Ad (120 x 60) for 6 months
  • $89 / Listing
  • Total Savings: over $2,600.00

GOLD

  • 15 - 24 Listings
  • 3 Featured Listings
  • 10 Activity Destinations
  • Promoted in our Renter Email Campaigns
  • Small Button Ad (120 x 90) for 6 months
  • $79 / Listing
  • Total Savings: over $4,200.00

PLATINUM

  • 25 - 49 Listings
  • 5 Featured Listings
  • 20 Activity Destinations
  • Free Listing Replication
  • Promoted in our Renter Email Campaigns
  • Square Button Ad (125 x 125) for 6 months
  • $69 / Listing
  • Total Savings: over $6,100.00

DIAMOND

  • 50+ Listings
  • 10 Featured Listing
  • 50 Activity Destinations
  • Free Listing Replications
  • Square Button Ad (125 x 125) for 6 months
  • Promoted in our Renter Email Campaigns
  • $59 / Listing
  • Total Savings: over $12,000.00

As always, any time we lower our prices, you get the lowest price. And if we ever raise a price, you still get the lower price.

Check out our testimonials and feel confident in our service. We have made many people a lot of money and we can help you too!

Michael

Surf to Ski Retreats - Vacation Rentals For Every Season

Maximize Vacation Rental Listings Jan 29

Maximizing performance is no longer an option these days. Here are pointers to make the most out of your listing on Surf to Ski Retreats.com.

Remember: YES YOU CAN have a significant impact on the success of your listing just by following a few simple guidelines.

Understand Search Engines: We all know how to search the web but did you create your listing with search engines in mind? The content in your listing affects your listing’s performance notably. Having more content in your listing will generally increase you listings ranking in search engine results. Even if renters don’t read all the info, search engines always read every word and rank your listing accordingly. Be sure to write with search engines in mind. Don’t be worried about too much information, just keep it well organized. For example- If your property is near Disney World then then more you write about Disney World the better ranking your listing will have against other properties when vacationers search using “Disney World” as part of that search.

Listing Title: The listing title is your headline. There is usually a specific reason vacationers pick your property. Price? Location? Amenities? The listing title is your first chance to let vacationers know why they want to stay at your place. Some examples: “Special Price - 5th Night FREE”, “Pet Friendly”, “Walk to the Beach”, “Washer and Dryer”, “Perfectly Private”, “Last Minute Specials” also if you are part of a popular resort you may wish to use the name in your headline for vacationers to easily identify “Prince Resort #1254, Near the Pool”. The key is to know what keywords vacationers are using in searches and then take advantage of that knowledge when creating your headline. Remember on Surf to Ski Retreats.com you have 45 Characters available to use in your listing title. Put them to good use.

Photos: Generally the more photos the better. Renters feel more secure about renting a place when they feel like the have a solid understanding of the unit and surroundings. Photos should be:

  1. Accurate- (don’t use pictures from 2007) Using out-dated or misleading photos doesn’t help in the long run. Successful VR owners rely on repeat customers to lower costs and any dishonesty will come back to haunt you.
  2. Clear and Well Lighted- Take the extra effort and use lights if needed. Blurry photos make a poor impression
  3. Informative- Photos of the inside should include each room and you should include at least one picture from the curb or exterior. Photos also reinforce your written description and help your property stick in the potential renter’s mind.
  4. Eye Catching- Pictures of the view and pictures of near by activities. Help the potential renter feel like they are already there enjoying their vacation.

Short Description: The short description is displayed in search results and at the top of your listing. Highlight the most important features about your rental and your service. It is not necessary to list # of beds or other generic info as already display in most cases. If your property is weak on distinguished characteristics it may be more valuable to list what services your offer like: excellent short notice cancellation and refund policy, 24/7 emergency contact, itinerary consulting, discounts on local entertainment/service/food and other non-property related items.

Manage Contacts/Inquiries: For every booking there is alway 10-30 that don’t pan out. Each inquiry has value even if it doesn’t turn into a booking. What do you do with those contacts? Toss them in the trash? Save every contact, take notes and measure every inquiry. If they don’t book, why? Down the road you will have a list of contacts to use to take proactive steps to increase bookings. Also when you measure your inquires it will help with determining your marketing plan.

Act Quickly: First come, first served; the early bird gets the worm and so on. Be the first to get back to your inquiry. It shows prompt service and makes a great first impression. In many cases a renter will contact several places and book the first that replies back, especially in competitive markets that have very similar properties.

Testimonials: Testimonials have a strong psychological affect on renters. If they see a very happy and satisfied customer they will be less hesitant to rent and makes you appear established. They may also highlight and reinforce key features of your property and service. It also puts you listing in our reviews section which increases your visibility on our site.

Blog: Send us an article about your area, property, business or whatever else is relevant and be sure to include some pictures. We will post it on the blog, link to your listing(s) and link to your companies website. This is a free and easy way to increase visibility. email blog posts to: brian at surftoskiretreats dot com.

Share/Network: The action menu in the right column contains the share button. If you’re a member of myspace.com, facebook.com, twitter.com, digg.com or any of the hosts of other networking sites you can easily share your listing to those websites. Ask friends and customers to share your listing. If you don’t have accounts with these websites, they are free and it usually take less than five minutes to create an account.

Tweak and Revise: Making small changes to your listing and then measure the results. Just change your listing title for a couple months. What is the result? Refining your listing may help you find that advantage you’ve been looking for.

I wish y’all success. If you have any questions about maximizing your listing feel free to contact me.

If you have tips you’d like to share please comment below.

Thanks,

Brian

Increase Your Vacation Rental Bookings Jan 09

As either a property manager or individual property owner there are several things you should be doing on a regular basis to ensure you’re doing everything you can to increase your bookings and revenue. Being vigilant and diligent is key to capturing more bookings.

List All Your Rentals

A frequent mistake that many managers make is to list a small number of rentals online. Each vacation rental is unique so having a subset of your rentals online really limits the number of inquiries and bookings. Don’t expect that because you have your top performing rentals online that people who are interested in those will want something else. You will lose bookings. You should also list your rentals on several sites. The bottom line is that you want to cast a wide net so you catch the most number of renters!

Rapid Response

The #1 activity you need to stay on top of is rapidly responding to renter inquiries. Whether its by phone or email, if you are not responding to potential renters you’ll never get bookings. You also need to respond in a timely manner. Many renters are looking at more than one property and you could lose a booking because someone else was faster at responding to a renter than you. In this day and age, it is highly recommended you carry a Blackberry, iPhone or Palm so you can email renters back even when you’re out and about.

Make sure to keep your contact information (phone and email) updated. If you change your phone number, go to your listings and change it otherwise you’re missing out on bookings you never knew you had coming.

Calendars

Most renters look at your rental’s availability before they will contact you so make sure it is updated on a regular basis. There are web based calendars and tools you can use so you don’t need to update dozens of calendars. And of course, Surf to Ski Retreats allows you to embed a web based calendar into your listing! Keep your calendar up to date. If you’re getting inquires for a rental that is not available, you’re wasting your time and the potential renters.

Pictures

There’s nothing more important than showing renters what the vacation rental looks like and it’s critical to include pictures of both the inside and outside of the vacation rental, even if it’s a condo, house or townhouse. As the decor changes, take new pictures. Renters will be disappointed if they arrive and find the vacation rental does not match what they saw online.

Publish Your Rates

Many owners don’t want to publish rates but that’s a big mistake. Renters have a budget when they are looking for their next vacation rental and they are not about to send off dozens of inquiries to see if that “perfect” rental is affordable to them. Keep your rates updated when they change. Renters don’t like surprises and when they see one rate and are given a higher rate, you’ll lose them right there.

Policies

With the current economic situation we are seeing more and more renters asking about cancellation and deposit policies. When two or more couple get together to go on vacation together and one pulls out it generally means they need to cancel the entire vacation. Publish these policies so renters feel more comfortable renting from you as they know what they are getting into and how they can get out. We always recommend to renters that they purchase travel insurance, but they don’t always do.

Conclusion

All these items might seem simple, but so many owners and manager fail to execute them and miss out on thousands of dollars in revenue. Just remember to post all the information about your rental, frequently update it and immediately respond your renter inquiries. These 3 items will help you increase your rental booking and revenue!

Michael

Surf to Ski Retreats - Vacation Rentals For Every Season